Ritesh Bhatia Cybercrime Investigator, Cybersecurity and Data Privacy Consultant

1. About This Privacy Notice

V4WEB Cybersecurity ("we", "us", or "our") acts as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 (DPDP Act). We are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, share, store, and protect your personal data when you interact with our website contact form, email, and phone communications.
This Notice applies to all individuals ("Data Principals") whose personal data we process, including website visitors, prospective clients, Victims, and business contacts.
By using our contact form on our website, you acknowledge that you have read and understood this Privacy Notice.
2. Scope of This Notice

This Privacy Notice applies to personal data processed when you contact us directly through:
1. Website contact form
2. Email to info@v4web.com
3. Phone calls to +91 79 7713 7718
It applies to everyone, including:
1. Prospective customers and clients
2. Website visitors
3. Job applicants
4. Cybercrime Victims
Our website is intended solely for business and professional users and is not directed toward children.
3. Personal Data We Collect

We only collect data you voluntarily provide through our contact form or communications. No cookies, IP tracking, or automated data collection is used.

4. Sources of Personal Data

We collect personal data directly from you through:
1. Contact form submissions on our website
2. Emails sent to info@v4web.com
3. Phone communications to +91 79 7713 7718
No automatic collection from websites, apps, cookies, devices, or third parties.
5. Why We Process Personal Data

We process personal data only to:
1. Respond to your enquiries about cybersecurity services, digital forensics, investigations, Data Privacy and consulting
2. Communicate about your service requests
3. Maintain business communication records
4. Comply with legal obligations
6. Legal Basis for Processing and Consent

We process your personal data based on:
1. Your consent when you submit the contact form
2. Legitimate uses under DPDP Act for responding to service requests and legal compliance
7. Cookies and Similar Technologies

We do not use cookies, SDKs, pixels, or any tracking technologies on our website.
8. Sharing of Personal Data

We do not share your personal data with any external parties.
Personal data submitted through our contact form or communications is accessed only by our internal team as strictly necessary to:

9. International Transfers

No international data transfers occur as all processing happens within India.
10. Data Retention

We retain contact form data only for as long as necessary to respond to and resolve your enquiry, including a brief follow-up period, or as otherwise required by applicable law. After that, the data is securely deleted.
11. Security Measures

Access controls, secure email practices, and cybersecurity measures protect your data. As cybersecurity experts, we maintain appropriate safeguards.
12. Your Rights

Under DPDP Act, you have rights to:
1. Right to Information & Access
2. Right to Correction, Completion, and Erasure
3. Right to Withdraw Consent
4. Right of Grievance Redressal
5. Right to Nominate
Contact us to exercise rights.
13. Children's Data

Our services are not directed at children.
14. Third-Party Websites and Platforms

Links to third-party sites follow their own privacy policies.
15. Grievance and Complaints
1. Email: info@v4web.com
2. Phone: +91 79 7713 7718
Complaints acknowledged within 48 hours, resolved within a reasonable timeframe.

You also have the right to lodge a complaint with the Data Protection Board of India (DPBI) if you believe we have violated any of your rights under the DPDP Act, 2023 or related rules.

If you wish to exercise any of the above rights, you may contact us at the above‑given email ID.